Maintenance1 min read

Maintenance: filters, drain and lifespan

How often the pre-filter is cleaned, when the fine filter is replaced, what a yearly service checks on the drain and coil, and what it costs.

Secco team · Engineering team

Filters

  • Pre-filter (washable): catches Dubai dust before the coil.
  • Fine filter: replaced, not washed.
  • Carbon filter, where fitted: replaced when odours return.

Drain and coil

  • The condensate drain and trap are checked and flushed so water never backs up into the ceiling void.
  • The evaporator coil is inspected and cleaned. A dusty coil holds moisture and grows the mould the unit is there to prevent.
  • The fan, humidistat calibration and refrigerant circuit are checked at the same visit.

What a yearly service visit covers

  • Filter change, drain flush, coil clean, controller check, RH sensor check against a reference meter, and a short run test with before-and-after readings.
  • Cost: price on request, as part of a service plan.

Lifespan

  • What shortens it: blocked filters, a blocked drain, and an undersized unit running flat out all summer. What extends it: correct sizing and the yearly visit.

Questions people ask

How often should dehumidifier filters be changed?

It depends on the stage: the pre-filter is washed, the fine and carbon filters are replaced. The intervals come from the supplier's manual; until they are published, a monthly check of the pre-filter in summer is a reasonable habit.

Can I change the filters myself?

The pre-filter, yes. The access panel is in the ceiling void; we show you where at commissioning.

What does a yearly service visit cover?

Filter change, drain flush, coil clean, controller check, a humidity-sensor check against a reference meter, and a short run test with before-and-after readings.

How long does a ducted dehumidifier last?

The design life comes from the supplier and is published with the datasheet. Blocked filters, a blocked drain and an undersized unit running flat out shorten it; correct sizing and the yearly visit extend it.

Is a maintenance contract included?

What the first year covers and the plan after it are set out in the quote; service plans are priced on request.

Still unsure what size you need?

Send the property type, a rough floor area and what you notice. An engineer sizes the system; no price is generated automatically.

Tell us the space. We size it and quote it.

Floor plan or photos on WhatsApp are enough to start. A survey confirms the rest.